Privacy Policy

1. Who we are

Multinucleo S.L. ("Multinucleo", "we", "us"), registered in Palma de Mallorca, Spain, is the data controller responsible for the personal data described in this policy. You can contact us at info@multinucleo.com or +34 971 22 14 88.

2. What data we collect

We collect personal data that you provide directly to us, such as your name, company, email address, and the content of any message you send through our contact form. We may also collect limited technical data (such as IP address and browser type) automatically when you visit our website, for security and analytics purposes.

3. How we use your data

We use your data to respond to your enquiries, provide information about our platforms and services, maintain the security of our website, and comply with legal obligations. We do not sell your personal data to third parties.

4. Legal basis for processing

Under the EU General Data Protection Regulation (GDPR), we process your data on the following legal bases: your consent (e.g. submitting the contact form), our legitimate interest in responding to business enquiries and maintaining our website, and compliance with legal obligations.

5. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Contact form submissions are retained for as long as needed to manage the business relationship and are deleted thereafter.

6. Your rights

Under the GDPR, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, contact us at info@multinucleo.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

7. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

8. Third-party services

Our website may use third-party services (such as hosting or analytics providers) that process data on our behalf, under data processing agreements that comply with GDPR requirements.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.